Privacy Policy

Last updated: February 17, 2026

This Privacy Policy explains how The Hair Insider collects, uses, and protects your information when you use our website and services.

Information we collect
  • Account information: email address and basic authentication identifiers used to sign you in.
  • Purchase information: limited purchase metadata needed to provide access (for example, transaction identifiers).
  • Contact submissions: details you submit via our contact form.
  • Usage data: basic analytics and logs used for security and performance (for example, IP address, device information, pages visited).
How we use information
  • To create and maintain your account and library access.
  • To process payments and prevent fraud.
  • To respond to messages and support requests.
  • To improve the site, troubleshoot, and keep it secure.
  • To comply with legal and regulatory requirements.
Payments and third parties

Payments are processed by third-party payment processors (for example, Stripe). We do not store your full payment card details on our servers. These providers may collect and process information according to their own privacy policies.

We may use service providers for hosting, email delivery, and analytics. We share only what is reasonably necessary for them to perform their services.

Cookies

We may use cookies or similar technologies for authentication, security, and site functionality. You can control cookies through your browser settings. Some features may not work properly if you disable cookies.

Data retention

We keep personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your choices
  • You can request access to, correction of, or deletion of your data.
  • You can opt out of non-essential marketing emails if we send them.
  • You can control cookies in your browser.

For requests, contact us. We may need to verify your identity before fulfilling certain requests.

Children

The Hair Insider is not intended for children under 13. If you believe a child has provided personal information, contact us so we can delete it.

Changes

We may update this policy from time to time. The “Last updated” date will reflect the most recent version.